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Claude Dauman
President of Matrix Innovations, Inc.
Our Mission
As we enter our 11th season we extend our appreciation to the many wonderful people who have allowed us the opportunity to serve them. Since opening our on-line business in 1996 our top priority is to offer superlative service to our customers. We strive to bring you the highest quality swimwear at a fair price. We sample swimwear from hundreds of designers and manufacturers each year. Only a few designers and manufacturers meet our stringent requirements. We spend hundreds of hours each year searching for the hottest designs and the highest quality materials and manufacturers so that you don't have to.
We also greatly value our employees. All of our full time employees are covered by a corporate health insurance plan in addition to many other benefits.
We want to make your swimwear shopping experience as convenient and pleasing as possible. We want you to be happy with your purchase. We take your comments and suggestions very seriously. Our business is all about you, so we do very much want to hear your thoughts.
Thank you and good shopping!
Claude Dauman
President
Matrix Innovations, Inc.
NEW 2008 STYLES ADDED
We are adding new styles for 2008. More to come over the next few months.
Stay up to date with our RSS News Feed at http://www.bestswimwear.com/rss.xml
Shipping
Payment Methods
We accept on-line payments by most major credit cards including Visa, Master Card, American Express, Discover, Novus, Diners Club, Carte Blanche and JCB. We also accept payment by PayPal and by personal or company check. We can not accept checks drawn on accounts outside of the United States. We do accept credit card payments from both our domestic and our international customers. In most cases, when paying by credit card, your credit card is not billed until your order ships. If you wish to order by fax or by mail, please use our fax-in/mail-in in order form at: http://www.bestswimwear.com/fax-order/pdf-order.pdf
Price Guarantee
Q: What If I find an item advertised for less elsewhere?A: We strive to offer you the finest swimwear at a fair price.
We will price match our on-line competitor's non-clearance prices, assuming that the style and color of the item we are price matching is exactly the same as the item you are ordering from us. Just paste the web address in the "special instructions" section at check out and we will adjust the price of that product as long as the item is still in stock.
If an item is discounted 45% or greater from the original price, we will only match the item at our discretion.
Please note: This does not include Ebay or any other auction sites. Bestswimwear.com discount codes and free shipping are not available on an item that has been price matched. Bestswimwear.com does not match discount codes from other sites. discount codes can not be used on final sale items.
Price adjustments are made only within 5 business days of purchase date.
Returns and Exchanges
Q: What If I am not satisfied with my swimsuit for any reason?A: If you wish to return or exchange an item:
We recommend that you use a shipping method that affords a receipt for proof of shipment. Insured Mail is usually the most economical. We will credit your credit card for the returned merchandise (refunds exclude shipping costs) or process your exchange per your instructions. Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As swimwear is delicate by nature, we offer no warranty once the tags are removed. Credits are generally issued within 60 days of our receipt of returned merchandise. Calendars, Grab Bags and Prepacks are not returnable or refundable. Please return merchandise to the following address:
Bestswimwear.com / Returns
3530 Wilshire Blvd., Suite 390
Los Angeles, CA 90010
Free Shipping Exchanges
Please send back your return with a completed return/exchange form. If the merchandise is available, we will send out your order via Fed Ex Ground, free of charge, as soon as possible. If the item is not available, we will credit your account and notify you via email.
***INTERNATIONAL CUSTOMERS: Due to the high cost of international shipping, free exchanges do not apply to orders shipping internationally. We charge a discounted rate of $25.00 for shipment of exchanges for international orders ($20.00 for exchanges to Canada).
Q: What do you charge for shipping? How long does delivery take.
A: The table below explains our shipping charges. Please note that arrival times are based on the availability of the items you are ordering. Unless otherwise noted, most expedited orders (excluding standard and economy shipping methods) ship within 3-5 business days (3-5 business day availability). The estimations below are based on 4 business day availability. If you order items with different availability times, we will ship your order when your complete order becomes available. If you choose to have items shipped as they become available you will be billed for each shipment as calculated by the table below.
| To: | Usually arrives within | Costs | ||
| ECONOMY SERVICE |
USA via Fed Ex Ground USPS for PO Boxes and APO |
15 business days | $5.00 + $2.95 per Swimsuit $2.95 per Wrap, Skirt or Dress |
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| STANDARD SERVICE |
USA via Fed Ex Ground USPS for PO Boxes and APO |
10 business days | $8.00 + $2.95 per Swimsuit $2.95 per Wrap, Skirt or Dress |
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| BRONZE SERVICE | USA via Fed Ex | 7 business days | $12.00 + $2.95 per Swimsuit $2.95 per Wrap, Skirt or Dress |
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| SILVER SERVICE | USA via Fed Ex | 6 Business days | $17.00 + $2.95 per Swimsuit $2.95 per Wrap, Skirt or Dress |
|
| GOLD SERVICE | USA via Fed Ex | 5 Business days | $22.00 + $2.95 per Swimsuit $2.95 per Wrap, Skirt or Dress |
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| All Delivery | Outside the USA | See Below |
BLUE TYPE denotes expedited service.
Alaska, Hawaii, Puerto Rico and Virgin Island residents: Please add $10.00 to Fed Ex rates. Bronze service not available for Alaska, Puerto Rico, Virgin Island or Hawaii. Standard and Economy Service to Alaska and Hawaii ship via USPS.
The time frames that are indicated next to each shipping method are for estimation purposes only. These projections are based on our average delivery times for each shipping method.
We ship to just about anywhere. We use FEDEX INTERNATIONAL to ensure saftey and timely delivery.
Buyer is responsible for all import taxes and/or duties (if any).
We offer FEDEX to the following countries at the following rates:
INTERNATIONAL SHIPPING
FEDEX INTERNATIONAL ECONOMY (7-12 business days) $38.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
FEDEX INTERNATIONAL PRIORITY (4-9 business days) $45.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
Austria
Belgium
Denmark
Finland
France/Monaco
Germany
Great Britain
Iceland
Ireland
Italy
Luxembourg
The Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
North America (Canada)
FEDEX INTERNATIONAL ECONOMY (7-10 business days) $28.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
FEDEX INTERNATIONAL PRIORITY (4-8 business days) $35.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
North America and Caribbean (Mexico, Bahamas and Jamaica)
FEDEX INTERNATIONAL ECONOMY (7-10 business days) $30.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
FEDEX INTERNATIONAL PRIORITY (4-8 business days) $36.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
Pacific Rim
FEDEX INTERNATIONAL ECONOMY (7-12 business days) $38.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
FEDEX INTERNATIONAL PRIORITY (4-9 business days) $45.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
Australia
China 1
Hong Kong
Japan
New Zealand
Philippines
Singapore
South Africia
South Korea
Taiwan
Thailand
Vietnam
1 Destinations in China Limited to Bejing, Dalian, Guangzhou, Qingdao,Shanghai, Shenzhen, Suzhou, Tainjin, Wuxi, Xiamen and Zhuhai only.
Central America & South America
FEDEX INTERNATIONAL ECONOMY (7-12 business days) $50.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
FEDEX INTERNATIONAL PRIORITY (4-9 business days) $69.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
2 Destinations in Brazil Limited to Rio de Janeiro and São Paulo only.
3 Destinations in Chile Limited to Santiago, Valparasio and Viña del Mar only.
Middle East & Eastern Europe
FEDEX INTERNATIONAL ECONOMY (7-12 business days) $44.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
FEDEX INTERNATIONAL PRIORITY (4-9 business days) $59.00 + $6.95 per Swimsuit
$6.95 per Wrap or Skirt
$6.95 per Dress
Israel 4
Saudi Arabia 3
4 Destinations in Israel Limited to Haifa, Jerusalem and Tel Aviv only.
3 Destinations in Saudi Arabia Limited to Dammam, Jeddah and Riyadh.
Q: I need my suit right away, can you ship the next day?
A: Unless otherwise noted, most of the suits we offer ship within 3-5 business days. We do have the following items in stock at our shipping center and ready to ship the next business day: http://yswim.com/onsale1.html
Sizing
Q: What size do I need?A: As we offer many designer swimwear collections from different manufacturers, we chose to simplify sizing selection by providing sizing conversions in the individual sizing selection boxes. You will notice the sizing selection boxes while shopping
| F/IL | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 | 54 |
| USA | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| G.B. | 6 | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 | 26 |
| D | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 |
| SIZE 3/4 | SIZE 5/6 | SIZE 7/8 | SIZE 9/10 | SIZE 11/12 | SIZE 14 | SIZE 16 | SIZE 18+ | |
| Ujena | yes | yes | yes | yes | yes | yes | yes | yes |
| Ritchie | yes (cut small) | yes | yes | yes | yes | |||
| Gottex | yes (4) | yes | yes | yes | yes | yes | yes | yes (18) |
| Beach Bunny | yes (starts at 0) | yes | yes | |||||
| Pan Dulce | yes (cut small) | yes | yes | yes | yes | |||
| Sunsets Separates | yes | yes | yes | yes | yes | yes tops up to 36/38E |
yes tops up to 36/38E |
bottom no tops up to 36/38E |
| Moon Splash | yes | yes | yes | yes | ||||
| Cover Style | yes (3-4) | yes | yes | yes | yes | |||
| Sauvage | yes | yes | yes | yes | yes | |||
| Blink |
yes | yes | yes | yes | ||||
| Pursuit |
yes | yes | yes | yes | yes | |||
| SIZE 2/4 | SIZE 5/6 | SIZE 7/8 | SIZE 9/10 | SIZE 11/12 | SIZE 14 | SIZE 16 | SIZE 18+ | |
| Asha Couture | yes (starts at 2) | yes | yes | yes | ||||
| Letarte | yes | yes | yes | |||||
| Salinas | yes (starts at 2) | yes | yes | yes | ||||
| Island Company | yes | yes | yes | |||||
| Nicolita | yes | yes | yes | |||||
| Vitamin A | yes (S=0/2) | yes | yes | yes | ||||
| Pompei Beach | yes | yes | yes | |||||
| L*Space | yes (starts at 0) | yes | yes | yes | ||||
| Vicky Moreinis | yes | yes | yes | |||||
| Gottex Blue | no | yes | yes | yes | yes | yes | yes | yes (up to 26W) |
| OndadeMar | yes (6=XS-2/4) | yes | yes | yes | ||||
| Gideon Oberson | no | yes (6) | yes | yes | yes | yes | ||
| SIZE 2/4 | SIZE 5/6 | SIZE 7/8 | SIZE 9/10 | SIZE 11/12 | SIZE 14 | SIZE 16 | SIZE 18+ |
The price points below are approximate starting prices for one complete swimsuit. Some suits may be found for less in our On Sale Section
SELECT BY PRICE
| These Brands | Are Priced Starting At |
| Ujena | $49.00 |
| Ritchie | $64.00 |
| Gottex | $144.00 |
| Pan Dulce | $83.00 |
| Sunsets Separates | $92.00 |
| Moon Splash | $92.00 |
| Cover Style | $79.00 |
| Sauvage | $96.00 |
| Blink |
$92.00 |
| Salinas | $101.00 |
| Nicolita | $129.00 |
| Pompei Beach | $129.00 |
| Vitamin A | $114.00 |
| L*Space | $96.00 |
| Vicky Moreinis | $78.00 |
| OndadeMar | $131.00 |
| Aaron Chang | $82.00 |
| Gideon Oberson | $134.00 |
| Letarte | $134.00 |
| Island Company | $74.00 |
| These Brands | Are Priced Starting At |
Q: What forms of payment do you accept?
A: We accept all major credit cards, Visa, Master Card, American Express, Discover/Novus, Diners Club, Carte Blanche and JCB. If you prefer to pay by check, we have two options. We accept personal or business checks on-line or by phone. Payment with check by phone or on-line are cleared the same day. We also have a snail mail order form at swimordmail.html.
Please allow an extra 1-2 weeks for delivery on orders paid by personal check or money order via snail mail. Applicable sales tax added for California residents.
Q: How do I convert your prices to my local currency?
Q: Do you carry kid's swimwear?
Q: Do you carry men's swimwear?
Q: Do you carry plus size swimwear for women?
Q: Do you have any On Sale items?
Q: Do you have print catalogs?
Q: Do you have any Designer Desktop Backgrounds for my monitor?
Q: How can I link to Bestswimwear.com from my web site or home page?
Your Privacy
We respect your privacy. We do not sell, lease, share or give away any of the information that our customers provide us. We do provide Fed Ex or the United States Postal Service with your shipping information when we prepare your shipping label, solely for the purpose of delivering your package.
Your telephone number and e-mail address are only used to notify you of the status of your order. We process all credit card orders ourselves on our secure servers. You are billed by Bestswimwear.com on your credit card statements.
Our Site
We try to make your shopping experience as simple and pleasing as possible. Our site is optimized for both 800 X 600 and 1024 X 768 resolutions.
We have added some new features such as Video Clips of some of our Ujena styles. If you have an older computer, and are sick and tired about being sick and tired of your older computer, may we suggest that you follow our link to Dell. Today, even Dell's
low end systems offer a level of performance far in excess of the requirements of most users.
If you wish to pay by check on-line please substitute the first four numbers of your credit card number with your check number (from the top right corner of your check) when assigning yourself an order ID.
Should you wish to use a conventional shopping cart system, please visit our outlet store at www.Yswim.com.
International Telephone: 213. 388. 5960
Fax: 213. 388. 4025
E-Mail: swim@dauman.com
Mailing Address:
Contact Us:
Toll Free Telephone: 888. 669. 7946 (888. NOW. SWIM)
Matrix Innovations, Inc.
9663 Santa Monica Blvd.
Suite 186
Beverly Hills, CA 90210
U.S.A
Price Guarantee Contact Us Ships Fast - Next Business Day Designer Computer Monitor Background DAUMANMARK